caffetrinca.it is a brand owned by caffe trinca. single-member company
Orders are accepted only for delivery in European territory.

Shipments will be made by express courier at no cost. In case of cash on delivery, the cost will be 3 VAT included.
From the moment the shipment takes place, the package will be delivered to you in 24 hours throughout Italy, excluding the islands of Puglia and Calabria where delivery times are extended to 48 hours.

It will be possible to purchase by credit card or payment on delivery (cash on delivery), all of this will be asked of you during the formulation of the order and will not involve any change in price. In case of problems with shipments, defective products or missing goods, you must notify us via email at info@caffetrinca.it.

In case of lack of items in the package, they will be sent back to you via priority mail at our expense once the lack has been ascertained.

For returns or exchange of defective goods, the costs of returning the goods from you to us are at your expense, the return costs are at our expense.

Pursuant to current consumer protection legislation Legislative Decree 206/2005, only and exclusively the Consumer who for any reason is not satisfied with the purchase made, has the right to withdraw from the stipulated contract and to return the ordered Products that may have already been delivered, without any penalty and without specifying the reason. The right of withdrawal may be exercised by the Consumer, under penalty of forfeiture, within fourteen days of receipt of the products. The right of withdrawal is exercised by sending, within the terms indicated above, a written communication to the headquarters of caffe trinca. single-member company by registered letter with acknowledgment of receipt. The communication can be sent without fail, within the same term, also by e-mail to the address info@caffetrinca.it. After having communicated the wish to return the goods, the Consumer will have 14 days available to agree with the caffe trinca. single-member company the collection of the goods, and caffe trinca. single-member company will collect the package through its trusted courier.
The reimbursement of the sums in favor of the Consumer is free and is carried out in the shortest possible time, and in any case within approximately 14 days from the date on which caffe trinca. single-member company comes into possession of the Products by verifying their integrity in all their parts, the non-use and the return in the original packaging. The costs of returning the products to caffe trinca. single-member companies are charged to the consumer, and in case of collection of the package by caffe trinca. single-member companies will be reversed from the refund due. In order for the right of withdrawal to be exercised, the consumer must place the INTACT products as received inside the package sent by caffe trinca. single-member company
They are not refundable in any way:

food products whose packages are even partially opened.

Coffee machines already used or started.

boxes of coffee already opened and partially consumed.

For each order made, caffe trinca. single-member company issues an invoice if it is requested in completing the order and is shipped together with the package. No changes will be possible after the invoice has been issued. The customer can purchase the products in the electronic catalog of caffetrinca.it when sending the order.

It causes the possibility of multiple purchases at the same time by multiple users, caffe trinca. unipersonal company reserves the right, once the order has been received, to check the availability of the goods and, failing that, to promptly notify the non-acceptance of the order sent.

No responsibility can be attributed to caffe trinca. single-member company for errors on the order, as for each order placed an order summary email is automatically and immediately sent to your email inbox. This confirmation message will re-propose all the data entered by the customer who undertakes to verify its correctness and to promptly communicate any corrections.

By placing an order on the caffetrinca.it website, the customer declares to have read the conditions of sale, the payment methods proposed and the entire purchase procedure. With express reference to the art. 3 and 4 of Legislative Decree 185/89, the customer will receive, via e-mail, all the information necessary for the identification of the seller which the customer must keep together with the e-mail of acceptance of the contract.

No damages can be requested from caffe trinca. single-member company for any delays in carrying out repairs or replacements. trinca coffee. single-member company has managed this domain since (01/01/2012). Any inconvenience that occurred prior to this date cannot be attributed to our company.

In case of problems with shipments, defective products or missing goods, you must notify us via email at info@caffetrinca.it.